Privacy policy.

Spa Nursing Homes is committed to protecting the privacy and personal data of our residents, visitors, and website users. This notice explains how we collect, use and safeguard your information.

Who We Are

Spa Nursing Homes operates several care homes across Northern Ireland, providing professional nursing care tailored to individual needs.

What Information We Collect

We may collect and process the following types of personal data:

  • Contact details (name, email, phone number)

  • Health and care information (for residents)

  • Website usage data (via cookies and analytics)

  • Employment information (for job applicants)

How We Use Your Information

We use your data to:

  • Provide and manage care services

  • Respond to inquiries and requests

  • Improve our website and services

  • Fulfil legal and regulatory obligations

Legal Basis for Processing

We process personal data under the following legal bases:

  • Consent

  • Contractual necessity

  • Legal obligation

  • Legitimate interests

Sharing Your Information

We do not sell your data. We may share it with:

  • Healthcare professionals

  • Regulatory bodies

  • IT and service providers (under strict data protection agreements)

Data Retention

We retain personal data only as long as necessary for the purposes outlined above or as required by law.

Your Rights

You have the right to:

  • Access your data

  • Request correction or deletion

  • Object to processing

  • Withdraw consent (where applicable)

  • Lodge a complaint with the ICO

Cookies

Our website may use cookies to enhance user experience. You can manage cookie preferences through your browser settings.